SupplyChain Magazine August 2018 | Page 151

Sustainable practices
AFRICA
become a key strategic partner for the business , providing tyres and high-quality buggies for its golf courses .
“ We have been working with Tyre World for years and have always been satisfied in terms of the products and services offered , mainly after-sales services ,” says Chetty .
“ The company is always prompted to consider new avenues to improve in terms of products offered , as well as in terms of payments and competitive pricing and sponsoring the different events in our group of hotels .”
Sustainable practices
While the supply chain consists of not only sourcing services and products at competitive prices , the Group has worked tirelessly to eradicate child labour from across its supply chain and regularly undertakes audits , surveys and site visits to guarantee all practices are sustainable .
“ One of our key challenges is to become a customer of choice for our suppliers , so that even in difficult moments , such as a cyclone , incorrect forecasting , or any other situation which could impact our operations , we are not faced with any kind of shortage and count upon their prompt reaction ,” observes Chetty .
“ Supplier innovation is more likely if we become a customer of choice . Innovation is a two-way process ; however , so we believe that it is not only about writing it in a contract and expecting the
151 www . supplychaindigital . com