OPENSERVE
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“Openserve is a division of the Telkom Group and it has been instrumental in enabling connectivity across South Africa and its borders ”
— Benjamin van Zyl , Chief Procurement & Contracts Officer client , customer and the company takes precedence over anything else . I am proud to say that we have created a strong foundation to build on .”
As the largest fixed wholesale operator in South Africa , Openserve operates across global , enterprise , carrier and consumer market segments . This , of course , means that the company has multiple competitors .
Van Zyl says he welcomes the rivalry as it drives the firm to improve and compete with rigour and perhaps nowhere can this be seen better than Openserve ’ s approach to cost-efficiency .
“ To survive in a world where the cost of infrastructure is expensive and the price the client is willing to pay is continuously coming down , cost optimisation has been weaved into our business strategy ,” notes van Zyl .
“ Openserve has been very successful over the last few years in reducing costs through workforce optimisation , consolidating the supplier base , reducing the onerous specifications in our contracts and tightening our controls to avoid cost leakage and unnecessary spend .
“ In all these initiatives , strategic sourcing and contract management play a key role , but it remains a cross-functional team effort to deliver the benefits . Our focus now is on improving our return on investment ( ROI ) by reducing the capital cost of the value chain in our Metro Ethernet and Fibre to the home ( FTTH ) deployment .”
AUGUST 2018