The use of data
MIDDLE EAST
The use of data
In the age of digitally savvy and empowered customers , ESAG are known as pioneers in adopting new technologies , exploring opportunities to enhance interactions with its customers across all touch points .
The business became the second company in the region to adopt SAP ’ s full suite back in 2006 and it was the first in the UAE to migrate on SAP ECC on HANA technology . The company was also amongst the few to implement ReFX ( a Real Estate Module of SAP ), Open Text and VIM for document filing and invoice management .
Taking a measured and deliberate approach to investing in its transformation journey , the company has assessed numerous factors , such as its existing resources , readiness and how enhancing key operations and processes contribute to its overall business objectives .
“ We were one of the early adopters of a Treasury Management System , the first in-house virtual bank in the region , as well as new an ERP system , SAP ’ s Business Objects and more . We have also invested in a new customer relationship management ( CRM )
209 tive management designing business strategies and adding value into business processes across the group . He is currently managing supply chain operations with planning of procurement , international freight forwarding , transportation , warehousing , inventory control and distribution for effective functioning of various business units of ESAG . Irfan is very passionate about achieving excellence in supply chain and has featured as key note speaker at various procurement and supply chain forums and continuously works to enhance the reputation of procurement and supply chain functions . www . supplychaindigital . com