Change management
MIDDLE EAST
Change management
Despite its ongoing transformation , it has been imperative for ESAG to undergo an essential change management process . By fully digitising its procure-to-pay processes , overhauling its supplier relationships and promoting collaboration across its sourcing , invoice submission and payments , Flaig explains that it has presented the biggest challenge .
“ We can invest millions into software and give a complete landscape of technology to our staff and to our businesses , whether it ’ s a fully automated treasury management or ERP system or even the adoption of SAP Ariba software . Nevertheless , if people don ’ t get comfortable with the technological advantages we have , we can ’ t bring our horsepower to the ground .
“ Years ago , it was clear that companies didn ’ t want to invest that much in training their employees . This is the biggest challenge in the entire region , but the more awareness we create in
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