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control of costs . “ We manage the purchases of operational expenses under a ‘ category management ’ strategy , consolidating the demand of all our business units with each one of their specifications . In this way , we coordinate the sourcing and negotiation activities with which we increase the added value defining unique and specific strategies for each category ,” adds Chaverri .
Thanks to its optimisation in service contracts , SMU managed to reduce operating expenses from more than 25 % in 2013 to less than 22 % in the last periods .
The work with suppliers in terms of quality standards has been another key to cost reduction . SMU
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