SupplyChain Magazine August 2018 | Page 241

LATIN AMERICA promoting teamwork ,” Chaverri explains .
As part of this commitment , SMU will continue to invest in transformation to offer the best of itself as an organisation : “ SMU is implementing a strategic plan 2017-2019 , based on six pillars : customer experience , operational efficiency , alignment and commitment , sustainability , technological development and strengthening of the financial position . In terms of experience for clients , the company is carrying out a remodelling plan for 130 stores throughout Chile during the next five years ( 2017-2021 ),” concludes Chaverri .
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