AVAYA
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W ith audio conferencing , web conferencing , video conferencing , instant messaging , and more entering the fray , there are now many ways for businesses to communicate .
Needing to simplify this proliferation of new technologies , enterprises of all sizes are now turning their attention to new , innovative approaches like unified communication .
By allowing employees to send messages through one medium and receive the same communication on another medium , this integrated way of communicating aims to improve employee efficiency , effectiveness , workforce mobility , customer service and , ultimately , competitiveness .
Carving its path as a global leader in digital communications services , Avaya is all too aware of how technology can transform both communication and the customer experience alike .
With a far-reaching offering , the company strives to break down the barriers between disparate systems and seamlessly connect business stakeholders and customers .
Avaya ’ s product portfolio can be divided into three core areas – unified communications , cloud solutions , and customer experience and contact centers – and it ’ s clear they ’ ve been a hit , with Avaya solutions being used by 95 % of all Fortune 500 companies .
AUGUST 2018