31 our supply chains are ; as a result of coronavirus , it ’ s become clear how important it is to have reliable digital systems that show us the reality of the whole supply chain . Imagine a world where you can really trust in your partners because of the tools that you have enabled , which provide information in real time via different platforms .” It is through these systems that a new standard of best-practice for customer service in the industry can be reached , and it is this that Bayer is working towards .
“ As I have previously stated , threats like coronavirus will make us stronger , because our supply chain will be able to meet the challenge ,” Palumbo concludes . “ This is the story of the supply chain of tomorrow , where everything is interconnected , everything is feasible and a digital ecosystem is able to cope with threats that we can ’ t predict today .”
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