LOGISTICS sustainable logistics and packaging , and better forecasting for risk management ’. Overall , he notes , 3PL providers will invest in data analytics and new warehouse technologies to provide greater visibility into their supply chains .
For example , UPS is rolling out a new suite of digital engagement tools . According to Philippe , the company introduced a new UPS Forwarding Hub , UPS Customs Brokerage , and CoyoteGo portals to help their supply chain solution clients . In addition , its e-Fulfilment and Ware2Go products help small- and medium-sized businesses outsource with ease . ‘ We ’ ve focused on adopting technologies to improve our operations ’, Philippe says .
Finally , UPS ’ s Advanced Technology Group ( ATG ) has implemented robotics , drones , artificial intelligence , autonomous vehicles , new software platforms , and sensor technologies to increase its 2021 revenues and cut bottom-line costs . Says Philippe : ‘ With these tools , we can meet customer expectations for real-time tracking , end-toend visibility , and personalised service ’.
And there you have it : the future of 3PL .
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