TELEPERFORMANCE
Diana Monterrubio , Procurement Global Strategic Director , Teleperformance , on diversity and inclusion in technology and the challenges of supply shortages
Founded in 1978 , Teleperformance is a global omnichannel organisation headquartered in France . Serving 170 markets in 88 countries , Teleperformance provides a variety of services , including customer acquisition management , customer care , technical support and social media services .
“ Our motto at Teleperformance – which I love – is that ‘ each interaction matters ’,” says Diana Monterrubio , Procurement Global Strategic Director at Teleperformance .
“ Teleperformance has grown into a global scale organisation that connects the biggest , most respected brands on the planet with their customers . Today , the company has doubled its number of employees compared to when I joined in 2011 , transforming its operations while remaining true to its core mission .”
52 August 2022