TOP 10

London Heathrow Airport

Flying the flag for Britain here , London Heathrow is notoriously overcrowded but surprisingly still scores highly for ease of use , flight information , public transport and security staff efficiency . Its flagship Terminal 5 , which cost nearly £ 4 billion , was given the award of best airport terminal in the world in 2011 .

The only North American airport in the list , Vancouver is also the least busy in the Skytrax Top 10 . But the Canadian aviation hub still packs a punch when it comes to customer satisfaction ; being ranked top for staff and the best North American airport for four year ’ s running ! Helpful volunteers in green coats assist travellers with where they need to go .

32 December 2014