MUSGRAVE RETAIL PARTNERS IRELAND
EUROPE more efficient and effective at the same time , in that shelf gaps will be cut and touch points from production to delivery will be reduced .
Recently the team led a programme looking into the root cause of 14,000 shelf gaps in retailers ’ stores . “ This has allowed us to move beyond a silo approach into making changes from start to finish that ultimately make it easier for retailers to get products on the shelf .”
“ We have reduced the lead time to retailer from 48 to 40 hours , which in effect gives them an extra day of sales so they can put in a more accurate and aligned order . We have also started Sunday deliveries on produce as weekends were found to contain gaps in the fresh ranges .”
“ I am also asking what other sectors like pharmaceuticals and manufacturing do to make their operations the best and leanest . Some of Ireland ’ s best supply chains in terms of operational excellence are found in the medical sector and we can learn from that .”
Engaged The benefits to be reaped from enhanced effectiveness and efficiency will only be maximised by an engaged employee base , the third ‘ E ’ which Hanlon sees as vital to MRPI becoming truly integrated into its retailers and a key part of their value propositions .
“ It is common to think within the four walls of the warehouse sometimes , and because our business is mostly made up of independent
Key Personnel
Luke Hanlon Supply Chain Director
Luke began his career in Kerry Group where he worked from 1998 – 2003 before joining Musgrave Retail Partners Ireland holding a number of roles including Logistics Controller from 2006- 2011 . He holds a BSc , Food Science from UCC and is in the final stages of completing a Masters of Business at the Irish Management Institute which has included Diploma ’ s in Executive Coaching and Strategic HR . Luke became Supply Chain Director of Musgrave Retail Partners Ireland in 2011 .
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