EUROPE relationships , understanding what the customer wants and supplying the expert advice that we can provide as category experts , whether that ’ s category & market knowledge , or best practice policy and process , such as EU procurement regulations or some of the policies around what we do on social value and also how we use technology to the best affect when we go to market .”
The organisation has invested significantly in the use of various technologies in order to remain innovative and consistent . The use of capitalEsourcing , the council ’ s eProcurement platform – a framework that the council awarded to BravoSolution in 2014 and that Westminster has configured and rebranded to make it work for local government – has streamlined the management of all procurement and contract activity . The framework was open to 22 other London authorities , of which seven are currently using the technology . The system is the tool for all procurement activity providing an end-to-end e-sourcing suite that gives full visibility of 3rd party contracts . This has allowed the procurement team to look at opportunities for aggregation , drive savings out of existing contracts and provide more effective reporting of contract performance . Oliver sees capitalEsourcing as “ developed by local government for local government .” It was successfully used for the procurement of the Triborough contract for ICT provision which was awarded to BT and Agilisys , but , says Oliver , because it “ standardises ” the way Tri-borough councils do business and “ simplifies the engagement process ”, it is also useful in encouraging local businesses to tender , particularly SMEs , who have warmed to the online system . Oliver concludes , “ To complete the picture , we are now in the process of linking capitalEsourcing into our back office and service facilities with BT .”
New ways of working have also been a key facet of a number of strategies including People , Digital Engagement and Asset Management Strategies . The Council has sought to create an environment that delivers
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