OKADA MANILA

business processes , procurement and strategic sourcing , and warehouse , receiving and logistics .

In order to ensure competency in all areas of the business , there is an increased need for versatility in both thought and action , as Bogle explains : “ All members of the procurement team need to understand each step in the procure to pay process and the impact of logistics ; whether it is the customs clearance process , the specific items that require paperwork for Philippine Amusement and Gaming Corporation ( PAGCOR ) approval and also those items that have been approved by the Philippine Economic Zone Authority ( PEZA ) and what additional documentation may be needed once the order has been placed . There is a need for speed , urgency and a lot of communication to ensure shipments are not delayed . A small misstep could result in a delay in handover of an area or a direct offer program not meeting the expectations of the guests .”

Thinking outside the box “ We ’ ve been gradually adding more real estate to our operations , so we ’ re in a very hybrid situation ,” Bogle continues . “ Not only are we processing the fit out requirements for the hotel and restaurants , but we are managing the daily operational requirements for the existing operations .” With such complexity , ‘ thinking outside of the box ’ has become the norm for Okada Manila . When ordinary software lacked the adaptability required to satisfy its everyday needs , the team looked at alternative solutions . The implementation of hospitality software RedRock has become essential within its procure-to-pay solution , which also manages Okada Manila ’ s growing inventory and is supported by Microsoft Dynamics AX for the financials . With a campus of this size , efficiency is important and Okada

102 December 2017