MIDDLE EAST day to day operations have to be simply designed to allow smooth work flow .”
Strong leadership and committing to deliver on objectives are something which Elabd stresses as essential . This should be coupled by having a good internal networking , alignment and strong communications .
“ To tackle our challenges , we undertook a six-strategy plan . First , we needed to understand our customer needs , develop our KPIs , set the goals , design the structure , re-defining our culture as procurement and finding the right people , skills and systems ,” he explains .
“ For our KPIs , we asked different departments , companies and business units on their expectations from procurement . We had 12 questionnaires sent out and based on the findings , came up with the goal of “ 10 in 10 through Smart Buying ,” which means 10 % savings in 10 years .”
Through the strategy , the organisation has overhauled its structure mix between centralisation and decentralisation . Adopting the approach of appointing the Right Business Partner , who takes the lead in sourcing strategies , tending and contracting for the Business Unit ( BU ), the move has ensured a single point of contact across the organisation .
“ The Business Partner also works alongside the Business Units ’ CEOs and Head of Pro-
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