123 digitalisation , not just at KWS but also the sector itself ,” he affirms . “ I believe that strategic procurement will transition from the pure negotiation of finding other added value and move towards common development with suppliers . There will be lots of new technology implemented that will allow us to manage our day in a quicker and more efficient way and the future is bright .” Hagenow adds that the development of the workforce is essential to long-term success .
“ We ’ ve started introducing bots and are looking at our operational purchases of today and reviewing what their role will be tomorrow ,” he explains . “ All of our employees in Berlin that are working in our transaction centre are multilingual so we ’ re trying to get connected to all of our countries . We must take care of the workforce of today to ensure they ’ re equipped with everything they need to succeed for tomorrow .”
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