CROWN RESORTS LIMITED
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“ We visit manufacturers ourselves to validate and get a sense of where the item is coming from ”
— Thomas Tuszynski , Head of Procurement – Goods , Crown Resorts
negotiating terms that are mutually beneficial and create value .”
Tuszynski says that , in partnerships , he looks beyond transactional supplier-customer relationships , seeking parties interested in growing alongside Crown Resorts . “ One thing we manage is very good supplier relationships , trying to go deep ,” says Tuszynski . He is confident in the value of face-to-face interaction . “ When there ’ s an opportunity to go see a producer in another country , I take it ,” continues Tuszynski . “ We invest that time to go meet the producers and understand their practices .”
Crown Resorts ensures quality by taking advantage of the assets it already has available . “ Crown has given me great opportunities to innovate in a procurement function ,” states Tuszynski . “ It has more flexibility and creativity than most companies .” When Tuszynski first started at the company , its two properties operated on a decentralised procurement model . Within nine months , his team shifted into a centralised procurement division , leveraging the commonalities in supplies between Perth and Melbourne . “ We were finding new ways of delivering value rather than thinking in isolation ,” he continues .
With over 40 restaurants across two properties , and more to come
DECEMBER 2020