SRM
Oscar De Bok , CEO of DHL Supply Chain , discusses a data-centric approach at his organisation and how digitalisation is having an increasing impact on operations
30
DHL Supply Chain is the world ’ s leading contract logistics provider . It combines value-added and management services with traditional fulfilment and distribution , with its customised and integrated logistics solutions driving efficiency , enhancing the quality and helping to establish a competitive advantage .
Oscar De Bok is the CEO of DHL Supply Chain . Originally from the Netherlands , De Bok has spent the majority of his career across numerous roles around the globe before moving into his current role in October 2019 . De Bok believes what sets his organisation apart is customer-centricity and the standardisation across the business at the same time . “ It ’ s about our consistency in the way we operate around the world ,” he says . “ We also standardise the way we train and develop our people ; it ’ s important you get the same level of service .”
DECEMBER 2020