SupplyChain Magazine December 2021 | Page 65

SUPPLY CHAIN

Managing change correctly is arguably more important than the change being implemented

WRITTEN BY : HELEN ADAMS Fraser Hill Shell

Over the past two years , the way humans work has fundamentally changed . The daily commute has been exchanged for the kitchen table , handshakes have been replaced with ‘ You ’ re on mute ’ and office-appropriate attire sits at the back of the wardrobe .

For many businesses , there are clear economic benefits in enabling staff to work from home , such as not having to fund the office coffee machine ( and worse , organising a rota for someone to clean it ). The lockdown caused by the Coronavirus pandemic has led CEOs to consider a new way of doing things . Senior leaders within organisations have had to contend with leading change management online - from guiding employees to use more professional Zoom backgrounds to updating monday boards . The change to work from home has not been easy , yet it has been essential .
Aniket Bhatt Zersent
Change is not always an option Prior to this , perhaps the greatest change to workplaces was the introduction of the internet in the 1990s , or the arrival of the computer a decade earlier . It was the role of senior leadership then to encourage team members to adapt to this new technology , as they themselves tried to navigate drop-down menus and contend with the dial-up tone . supplychaindigital . com 65