SupplyChain Magazine December 2021 | Page 67

SUPPLY CHAIN “ The biggest reason people renounce change ? Fear ”

FRASER HILL GENERAL MANAGER DIGITAL TRANSFORMATION , SHELL
Now , instead of hiring employees from minority groups as a box-ticking exercise , change management in many businesses focuses on building a diverse and inclusive culture and welcoming new talent .
In addition , many businesses are rushing to prove their environmental credentials , from setting firm net zero deadlines , to installing compost bins in the kitchen .
However , change management is not just guiding social transformation or technical development , but supporting those resistant to change . ESG ratings first started in the 2000s and forced many people to look at elements within their organisation that they might prefer to ignore .
Change can be embraced or rejected by employees The arrival of emails met fierce resistance from employees who preferred phone calls . The rising popularity of ESG has been met with debate by many who are unfamiliar with certain aspects , so how can team leaders conduct effective change management in this zone ?
Aniket Bhatt of Zersent , a cloud-based software company which offers ESG culture transformation , knows that the world is constantly changing - and so are people . supplychaindigital . com 67