KINGS TRANSPORT & LOGISTICS
receive job orders from their customers ’ systems via FTP or Web Services .
Factors Contributing to Steady Growth Among other solid factors , the acquisition success that Kings has enjoyed over the years continues to help promote the steady growth of the company . In addition , Kings continues to not only win new business but also retain those clients . “ In our business , our philosophy and our approach is that you don ’ t win a contract until they ask you back . We don ’ t consider ourselves successful until they roll the contract over with us ,” said Cole . Kings does everything within their power to go above and behind to exceed client expectations , deliver a robust continuous improvement program and deliver customised need-based solutions , preventing their customers from ever feeling the need to open back up to the market after their initial contract .
“ We ’ ve a very strong focus on delivering absolutely everything we say we ’ re going to deliver . We drive efficiency , improvements , consumption and cost reductions . And all of that is underpinned by the staff . We have many employees who ’ ve been with the company for a long time , bringing a great deal of experience to the table . Our staff genuinely care about their work , our company and our clients . They treat this business like it ’ s their own ,” said Cole .
Furthermore , Kings develops and maintains strategic partnerships with companies to further strengthen , enhance and increase their client offerings . “ We have very strong strategic partnerships in the steel and construction industries . We work with OneSteel , BlueScope , CSR and concrete pre-cast businesses . We also have partnerships with Sigma , Schweppes and other FMCG and retail clients . We really want to grow our business along with the strategic companies we ’ re involved with . On top of that , because we are a diversified business , we work to protect ourselves against risk from any one vertical market . Strategically , we look at our business like a
72 February 2015