SupplyChain Magazine February 2018 | Page 175

ASIA
New call centre facilities

‘ Staples ’ use of technology , alongside its commitment to its customers and strong partnerships with its suppliers will see it further expand and penetrate new markets across China in the future ’

visibility and trace of products when they leave the warehouse . Furthermore , providing a personalised , efficient and tailored service has seen its suppliers not only deliver office items , such as paper , ink and toner , but also install these items for customers .
Future growth Whilst the company has traditionally focused solely on office supply , Staples has become a complete , one-stopshop in office solutions . Although it is not immune to local challenges in China , Staples has worked to overhaul
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