SupplyChain Magazine February 2019 | Page 107

Joe Tillman
USA as how performance against KPIs changes over time , according to researchers Dr . Karl Manrodt of Georgia College & State University , Dr . Donnie Williams of the University of Arkansas , and WERC researcher and founder of the consulting firm TSquared Logistics Joseph Tillman . It also provides benchmarks that managers can use to evaluate their performance on everything from order-picking accuracy to capacity utilization , among many other metrics . The survey goes out to WERC members and readers of study cosponsor DC Velocity magazine every January ; the results are presented in a detailed report and at WERC ’ s annual conference . ( The 2019 conference will be held in Columbus , Ohio , April 28 – May 1 . For more information , click here .)
The primary report looks at performance metrics for all respondents . Those statistics are broken out into five classifications : “ best-in-class ,” “ advantage ,” “ typical ,” “ disadvantage ,” and “ major opportunity ,” allowing managers to see where their own facilities sit on the spectrum . ( The median is also included in the report but is not assessed .) They also have the option of purchasing an interactive “ comparison report ” that lets them
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EXECUTIVE PROFILE

Joe Tillman

Joe Tillman is the founder of TSquared Logistics and a WERC Researcher . Joe has a keen interest in all things supply chain and uses his high-energy approach to life to author articles for industry publications , and speak to supply chain industry groups . He co-leads the Warehousing Education and Research Council ’ s influential annual benchmarking study , “ DC Measures .” Joe has over 15 years experience in inventory management , hazardous materials training , transportation , and warehousing .