ENSURE KPIS ARE MET AND ANALYSED FREQUENTLY
ASSESS SUPPLIER AND CREDIT INSUR- ANCE NEEDS
TECHNOLOGY
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ENSURE KPIS ARE MET AND ANALYSED FREQUENTLY
KPIs in any industry are crucial for all personnel to measure success and critique failures . Supply chain KPIs shouldn ’ t be overlooked in 2019 if you wish to keep an efficient and effective journey . With Brexit ’ s uncertainty and economic turmoil affecting the supply chain , consider how this may become compounded along your own personal supply requirements .
Whilst every business will have their own internal KPIs , there are some that supply chain personnel should consider for their team . To encourage the best service possible , first contact resolutions should be one . This helps to develop better relationships with suppliers and customers whilst maintaining a professional presentation of your own business , too .
Focusing on warehouse costs can be a dangerous KPI if scrutinised too much . The last thing you want to do is cause pressures on a team of employees already under large amounts of stress . Especially with the likes of Amazon coming under fire in recent months for its warehouse practices , it ’ s important we remember the human impact of any KPI put in place .
ASSESS SUPPLIER AND CREDIT INSUR- ANCE NEEDS
Supplier insurance is there for a reason . There is only a small minority of people that would not insure their home and goods , your business ’ products should not be considered any differently . We need to better assess our liability exposure in 2019 regardless of which point in the supply chain you are . Often in the industry , businesses can fall foul
“ 2019 COULD BE A TOUGH YEAR FOR MANY WITH INCREASED EXTERNAL PRESSURES . WITH THIS IN MIND . DON ’ T FORGET TO REMEMBER THE EMPLOYEES AND SUPPLY CHAIN PERSONNEL YOU ARE WORKING WITH ARE ALL HUMAN TOO ”
— Chris Robertson , CEO , Creditsafe
FEBRUARY 2019