operations across different functions , some of which involved paperwork . But we ’ ve decided that , by June 2020 , the supply chain at Vodafone Qatar will be completely paperless . We ’ ve digitalised all our processes and procedures . Supplier prequalification , supplier evaluation , supplier proposal evaluation , e-auctions , e-sourcing . These are all tools linked to the ERP , helping us to change the way we manage procurement activity within the organisation .” The introduction of new technology tends to require a process of change management , and in this case it was no different . “ It was a little bit difficult to explain to someone who was used to using the same system for a long time how this move from a system they ’ d been using for the last 10 years was going to change their life and make it easier ,” Nehme remembers . “ But we worked to simplify the process and procedures to ensure that the delivery was successful from our side . ERP was our first step in digitalisation , and it was a critical step . Any organisation needs to have a proper ERP system to manage their processes , ensure
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