SupplyChain Magazine February 2020 | Page 45

45 companies ’ operations worldwide , organisations must remain lean and agile in a bid to achieve sustained success in the space . With customercentricity at the heart of many businesses ’ strategies , Lee affirms that listening to the changing demand of customers and observing how to demonstrate the most value for them is the central focus . “ The only way to achieve long-term success is to provide solutions that are meaningful and better serve customers ,” summarises Lee . “ We will continue to work with our own customers to better improve our solutions offering and see how we can further engage with them in a bid to upscale .”
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