SupplyChain Magazine January 2016 | Page 35

SAUDI ARABIAN AIRLINES
MIDDLE EAST course , paramount that Saudia ’ s customers received the same fantastic service they were used to . Albakri says : “ We replaced about 480 different enterprize application systems and while we put in the new platforms , we needed to maintain the old technology , the old network and the old applications , to continue supporting our business . So it was more like changing the wheel or the tyre on a Formula 1 car while it ’ s still racing !”
It was a particularly complex undertaking never tried on that scale before in the aviation industry as the airline doesn ’ t have any down time , unlike European and American airlines which have night curfews . “ We operate 24 / 7 , which is a unique business model in aviation . Because of the diversity and the size of the Kingdom , and the amount of guests that we
The new luxurious interior of the Boeing 777 for optimum guest convenience
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