effective and efficient suppliers , all whilst critically reducing the amount of overhead that was historically building up on both sides .

As a leading utility within the UK , Thames Water ’ s funding is regulated , and so reducing overhead spending and realising cost savings wherever possible is crucial in the continued success and transformation of the organisation .

To that end , Loveday ’ s commercial

team have created a suite of leading analytics capability and tools . These include spend analytics with circa £ 7bn of historic spend and £ 3bn of future spend profiled and commodity price tracking . More and more of the frameworks are now procured and managed by the Thames team which its partners then use .

“ We ’ re using this data along with some clever analytics . It ’ s helping us to understand our spend now and how

team has taken procurement to the next level . Behavioural procurement

Number of employees at Thames Water

it is likely to influence our future spend , be that on future projects or even future internal programmes ,”

techniques are now standard in much of what Thames Water do , this is because having the right people is in many ways more critical than the right price . Thames Water rightly focus on working safely and creating an environment of innovation as well as price .

Data and analytics play an important part . The commercial

says Loveday .

Thames Water has also utilised a cutting-edge performance tool called Pulse . Pulse provides realtime tracking of the organisation ’ s performance and provides Loveday with a clear picture as to what the organisation is doing in terms of spend , project time , and more importantly , where savings are being made .