SupplyChain Magazine January 2018 | Page 175

Working closely with suppliers
SUPPLY CHAIN

With a lean , sustainable approach , Valmet has become a global leader in the industry for putting its customers first

At Valmet , one value underpins everything the company does – its desire to go above and beyond when serving its customers .

As a leading developer and supplier of technologies , automation , and services for the pulp , paper and energy industries , the Finnish company has gained a name in the sector for its customerorientated , value-driven approach .
Manish Sharma , Director of Supply Chain , Asia-Pacific , believes that it is the company ’ s promise to deliver exceptional customer performance which is key to its success .
“ We are very customer-oriented ,” explains Sharma . “ When our customers are successful , then we are successful , and if we are successful then our suppliers are also successful – it ’ s a win-win situation for us .”

Working closely with suppliers

Valmet ’ s services cover everything from spare parts and consumables to maintenance outsourcing and plant improvements . Valmet also offers remote service solutions . However , regardless of the technology , all of the company ’ s work is driven by its promise to deliver value-added services .
As a result , by collaborating closely with its suppliers , Valmet strategically develops its partners to ensure they are the right fit in terms of cost and value .
“ We work very closely with the suppliers because we are committed to giving value both to our customers and back to our partners ,” Sharma says .
“ Some of the products we are manufacturing are being supplied globally and they are being
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