Customer-focused
VALMET
“ There are cultural challenges . There are language challenges . These are things we need to consider when doing business in a new country . You have to be flexible . You have to be a global company with a local adaptation so that we continue to deliver whatever is being asked of us by our customers . This is one challenge for us . We need to continuously look at and review ourselves , and we always need to adapt .”
Customer-focused
At the heart of Valmet is its commitment to moving its customers ’ performance forward and becoming a global champion in serving them .
Thanks to its sustainable ethos and technological prowess , the company has seen both fiscal and brand success and is looking forward . Sharma is optimistic that this success will continue as Valmet positions itself to target high-growth trends and sectors in the industry .
“ We ’ ve also seen that the demand for tissue is growing because , as people ’ s living standards improve , then there will always be a linked growth in tissue and hygiene ,” notes Sharma . “ In the next five years , I believe this is going to be one of the leading areas in the sector and so these are key areas of focus for us .
“ On the energy side , there has been a lot of focus on biofuels in countries like Japan and Korea because people have seen that other energy resources such as nuclear are not as human-friendly ,” he adds . “ They are also looking into alternative ways of producing energy and so , as a company with technology that can use biomass , waste or multiple fuels , in our portfolio , we predict that this will be another area where we will see a lot of opportunities .”
180 January 2018