SupplyChain Magazine January 2018 | Page 38

LOGISTICS & DISTRIBUTION

Augmented reality will revolutionise warehouse processes
NEWCOMERS PRIMED BY digital transformation are transforming traditional working relationships in the freight and logistics business . Leveraging big data and built-on cloud and connected platform technologies , they offer customers a seamless experience comparable with the consumer pathway : ease of access , clear pricing and near realtime integrated service . Meanwhile , industry incumbents are stuck in a mostly manual ‘ business as usual ’ mode and risk loss of competitiveness and value from their operations .
However , according to a recent report by Accenture on digital disruption in freight and logistics , if traditional players embrace digital adoption and harness the power of new technologies to build new digital business models , they could not only enhance their competitiveness , but also boost earnings by approximately 13 % per annum .
Accenture warns that the incursion of agile new entrants into the freight and logistics value chain are set to fragment it with new customer-centric business models . For example ,
38 January 2018