SupplyChain Magazine January 2018 | Page 95

SUPPLY CHAIN

“ Our path is to be number one in customer-perceived quality , and with that , we ’ re on a very strong journey and making good inroads ”

– Greg Toornman , Director , Global Materials , Logistics , and Freight Management started to measure , track , and drive delivery performance improvements .
“ The freight carrier performance is something that we have truly realized the benefits of taking a global approach to evaluation and awarding ,” says Toornman . “ A great example of this is our partner , ACL ( American Container Lines ) who handles our transatlantic shipments of our agricultural equipment . We have seen great level of ongoing and sustained performance from ACL over the past years . AGCO provides a consistent set of expectations , this makes it more efficient and subsequently effective for our suppliers to meet or in the case of ACL , exceed our overall performance expectations .
“ ACL has set high service level standards during their seven-year partnership with AGCO and raised the bar on expectations of what a freight partner should look like . ACL
www . supplychaindigital . com 95