CANADA provided the right foundation for my role here at AGS . It set me up for success as I have a greater understanding of suppliers ’ pain points , how hard they work , how difficult their role can be to find , secure and ultimately retain the right candidate ,” she says . “ It also helped me to understand how to coach and mentor a supplier if they were struggling in our programs and provide them with key guidance and support in order to be successful .”
Hough has seen first-hand the changing supply chain and procurement landscape , particularly in the way the company works with client partners . Historically , AGS would make supplier recommendations to its clients based largely on existing or previous relationships .” But , as Hough notes , while the importance of relationships has not changed , the methodology AGS uses to select its suppliers has evolved . “ The relationship is still a key component for us but what ’ s important to procurement are proof points . With each recommendation we make to add , remove or even realign suppliers based on geographies or skillsets , our recommendations are driven mainly by data ,” she says .
“ The strategies that we implement with our supply chain consistently aligns with our data analytics . The value of relationships is not eliminated , we know when a supplier ’ s team
“ We will continue to evolve to be a thought leader in the industry , continue to be open minded and to be a consultant to our clients . We will strive to be a true partner to our suppliers because without our suppliers we can ’ t deliver the talent that our clients need ”
— Erin Hough , Senior Manager , North American Supply Chain at Allegis Global Solutions
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