AFRICA
165 those and open the business , the pricing will become better , the support will become better , and there will be a more structured flow .”
A transformation of any size , particularly one that involves a complete restructuring of an operating model and technology system , requires the buy-in from the entire business . In order to achieve any form of progress and indeed growth , Hanson notes that businesses have to invest in the biggest resource at their disposal , the people . Hanson is a firm believer in creating a workplace that challenges and empowers its employees to innovate and go above and beyond in order to succeed . She does , however , understand that the business leaders themselves have to do their part in order to enable this .
“ I do think we need to invest more in skills development as a profession . We do our best to attend procurement conferences and trade shows to gain insight into how the wider industry is develo-ping a modern-day procurement professional ,” she says .
Ultimately , it ’ s about empowering the individual and ensuring that each
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