SupplyChain Magazine January 2019 | Page 90

ROSEWOOD HOTELS & RESORTS
90 of the day-to-day admin from the front of house managers ’ plates . This allows them to deliver better training to staff and , most importantly , deliver a high-quality guest experience .”
Having worked at the hotel for over a decade , Amarante is all too aware of the importance of procurement . When he first started out in a food and beverage role , the hotel didn ’ t have a formalized procurement department . “ We began to see some challenges : we were having problems with inventory and food and beverage costs ,” he recalls . “ There was a real need to centralize procurement and create a department . We went from nothing to a department of three and so whilst it ’ s been an organic development , we ’ re now a vital part of the company .” Whether ensuring inventory levels are accurate or overseeing spending , Amarante says that now the department has “ really taken on a life of its own ”. This is partly thanks to his colleague Luca Rutigliano , he adds . “ He had the foresight to create this department and was really the pushing force behind it . He really helped everyone recognize the importance of procurement which was a new and unproven department at the time .”
It didn ’ t take the procurement department long to prove its worth . In the past , Amarante points out how the golf shop ’ s inventory was
JANUARY 2019