SupplyChain Magazine January 2020 | Page 88

FIVE GUYS ENTERPRISES
88

“ THE MURRELL FAMILY JUST WANT THE WHOLE EXPERIENCE TO BE THE SAME , WHETHER YOU ’ RE IN LONDON , HONG KONG OR WASHINGTON DC ”

— Jason Lee Sr . Director , International Supply Chain , Five Guys
Lee explains . “ Purchasing , logistics , distribution – we take full control of this instead of the franchisee .”
Five Guys is very strict on sourcing . In order to make the experience as authentically American – as authentically Five Guys – as possible , there are no substitutions to be made . “ That ’ s not just on food , that ’ s even on disposables – napkins , bags , cups – we have a specification that every market needs to follow ,” says Lee . Five Guys plays the long game in this regard . By being strict and controlling supply chain and distribution itself , the
JANUARY 2020