FIVE GUYS ENTERPRISES
90 it to deliver non-food items at the quality customers expect , because it has a higher volume requirement . “ As we expand , not only do we want the experience to be consistent , but it actually makes financial sense to ship from the US to smaller markets ,” Lee explains .
As Five Guys looks forward to extending its global expansion , one of the biggest issues it faces logistically is compliance . In order to provide that authentic , simple and standardised experience internationally , Five Guys tries to use as many of its original
American products as possible . “ We try to ship everything from the United States that we can , and for Europe we have established new suppliers to service that region ,” Lee explains . “ Every time we ship orders , there are local regulations which we have to adhere to , and it is very tricky when it comes to food items . Having dual sources in the US and Europe provides us options .” Five Guys takes an ‘ all hands on deck ’ approach to addressing compliance , and leans on its third party suppliers and compliance companies
JANUARY 2020