KEOLISAMEY DOCKLANDS
last few years as Keolis have entrusted more key operations and tasks to GOAL SYSTEMS .
Goal have adapted their approach to suit the UK market and introduced robust , standardised and automated solutions which are driving a more efficient and more profitable operation with high levels of internal and external customer satisfaction .”
All suppliers in the rail industry can be found on the Rail Industry Supply Qualification System , a sector-specific database which holds all their insurances , certifications , licenses and financial information . “ It makes my job quicker ,” Pickett says . “ And it also makes suppliers ’ lives easier because they don ' t need to answer all those same questions again for me .”
Pickett ’ s teams also leverage a suite of other digital procurement tools , though she admits she may be considered “ a little old fashioned ” in her approach to digital
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departures record transformation . “ I don ’ t like to use lots of different computer systems and pieces of software ,” she says . “ I find that the more systems you use , the more noise you have to deal with . But we do use Microsoft Dynamics and IBM Maximo , which is a very robust asset management ERP system and very important to our procurement analysis . Using this system I can instantly know what a good is , how we bought it , what we spent and use the information to review our categories . From a digital perspective , they are enough for us .”
Not all Pickett ’ s procurement efforts are dedicated to steel , tracks and carriages . Services play an equally important role in keeping passengers and staff safe and comfortable . That comes with its own set of challenges , particularly as the size of KeolisAmey Docklands belies its impact . “ We operate a large service , but our actual company is only around 860 employees ,
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