In his long years with both branches of the business Venter has gained expertise in many areas , including : negotiation , supply chain optimisation , freight , procurement ; and warehouse management systems and digitalisation . Upon taking up his present position , Venter said he was committed to continuing to “ optimally support our customers with outstanding logistic services ” – a promise the supply chain expert was able to keep excellently , not only during the Corona pandemic .
Asked for his recipe for success he added : “ Customer centricity , a first-class service portfolio and well trained and motivated employees in an innovative working environment are the key to our success as the world ’ s leading contract logistics provider .”
In his role as EMEA CEO Venter currently oversees 25 country markets . He says the focus of his role is strengthening and expanding growth in the region , as well as driving ongoing standardization processes .
In 2020 , DHL Supply Chain was for the first time certified by the Top Employers Institute as Top Employer Europe , a recognition that reflects Venter ’ s focus on continuously improving HR strategies , together with his management team . The company was awarded top scores for categories including : talent strategy ; career and succession ; management ; and leadership development .
As for most businesses , the pandemic has been a time of tough challenges , and Venter has kept a firm hand on the tiller , helping keep the company on track , by adapting and innovating . A good example of this was the way DHL met the needs of Europe-based SMEs in a time when sales quickly , sometimes overnight , shifted from classical highstreet shopping to purely online shopping . Lacking the capacity to have a presence in every EU country , lockdown meant that these companies needed to redesign their supply chains with urgency .
But under Venter ’ s leadership , DHL Supply Chain stepped in , to offer both SME and large online retailers access to its European wide network of 30 DHL e-fulfillment centres . These strategically located sites , all close to major urban centres and parcel hubs across Europe , offer processing , picking , packing and shipping facilities with rapid implementation and easily scalable .
Venter said of the initiative : “ It gives all sizes of online retailers access to all of our established services , across multiple locations across Europe in a way that is flexible and tailored to their needs . We can support customers across the entire supply chain – from inbound handling and storage , pick and pack , last-mile delivery , and returns handling . Customers appreciate how we can scale-up this flexibly according to actual order volumes , as well as nationally and internationally .”
Asked for his future plans Venter makes one point very clear : “ The business ’ priority for the years ahead is clearly defined by our group-wide ESG agenda . Digitalization and sustainability is in the core of our service offering . The quality of our services – across all business units – is already outstanding and top of class . The pandemic has clearly shown , that the Group as a whole , but also each business division , is really making a difference in everyday life . 1,4 billion doses of vaccine that we have delivered across the globe – that shows what we are capable of . But for the future , my goal is to make our supply chain operations more sustainable . With more than 30 % of our warehouse being carbon neutral today , the plan is to have all our sites green by 2025 .”
Venter holds a BSc in engineering and an honors degree in business management .
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