THE BRITISH COLUMBIA LOTTERY CORPORATION
in 50 percent of all transactions being removed from the ERP system , reducing the administrative burden of these high-volume , low-value transactions .
The increased efficiencies yielded by collaborating with PricewaterhouseCoopers and using its expertise to bring the transformation to fruition had an undoubtedly positive effect on corporate procurement for BCLC , and that ’ s why the company chose to carry through similar changes across the Finance & Corporate Services division as a whole .
Bolen says : “ Phase one of the transformation was specific to procurement . We had engaged a company to create our very first roadmap of business process improvements and we followed that through with significant benefits to our department , and improved services to the whole organisation .
888
Number of Employees at The British Columbia Lottery Corporation
“ Then , during phase two , there was a divisional-wide transformation effort where another company was deployed to help with the transformation of the finance division . Given that , procurement reports into finance it is a much broader effort for transformation .
“ Part of what drove that decision was looking at the success that procurement had experienced during our phase one , where we basically applied the same methodology of bringing in an outside company to look at our business processes and organizational structure and make recommendations to help guide us in applying improvements .
“ We were being held up as the poster child of success , to say ‘ if we apply this approach to our business then we ’ ll see results , look at procurement and look what they ’ ve done ’.
“ We were actually a catalyst in
104 July 2017