THE BRITISH COLUMBIA LOTTERY CORPORATION
helping to drive transformation through our finance division .”
Efforts were initially focused on centralising contract management by physically taking custody of all the organisation ’ s contracts in a central location , then using software to create a library of contacts and key information . It was a significant change from the previous system , which saw management of contracts spread across the entire organisation , with dozens or more of different managers involved .
The centralised-focus allowed us to engage in drafting of contracts , renewing contracts and negotiating contracts . With that , we were able to provide a significantly greater level of service than ever before , and I think that is a key point
The company recognized the benefits of this approach , and further invested in what it saw as the necessary resources in terms of software and staff , as well as policy and procedure , to solidify the changes .
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