SupplyChain Magazine July 2018 | Page 123

USA contract manufacturing operations , but also its distribution capabilities . “ Our partners need to manage high volume of orders alongside our ongoing growth . Our partner is DHL in the US , and we ’ ve also got partners in Canada and Australia as we ’ ve opened up those markets ,” Wayda says . Implementing a state-of-the-art warehouse management system ( WMS ) by DHL has allowed Rodan +
Fields to gain further expertise , enhance its order management platform , add value and reduce the risk for the business in developing a system in house . Additionally , by building effective relationships with contact center providers , the company has enhanced its outsourcing processes and improved its customer and consultant support . “ We ’ ve also partnered with a new
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‘ Rodan + Fields has over 200,000 independent consultants across the US , Canada and Australia ’

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