DHL
240
S ince the 19th century , the logistics industry has undergone significant transformation . Technology has influenced the way in which we order , transport and store various goods , leading consumers to demand the ability to receive products solely at the click of a button .
Since its inception in the late 1960s , DHL , ( named after its founders Adrian Dalsey , Larry Hillblom and Robert Lynn ), has undergone rapid global expansion , transforming consumer expectations .
With an unfaltering promise to deliver goods anytime , anywhere , the company ’ s core values – passion , entrepreneurship , excellence and teamwork – fully underpin its customer-centric approach across its operations .
With group revenues exceeding € 55bn ($ 64.3bn ), its entrance into the Ghanaian market in the 1970s led the company to undertake considerable growth . Now spanning over 200 countries , DHL Global Forwarding Ghana ( DGF ), seated under DHL ’ s umbrella , has been central to its cross-trade shipment capabilities .
Providing charter solutions for oversize , heavyweight cargo , dangerous goods , perishables and valuables , the division delivers essential freight services across land , road and ocean to all 10 regions in Ghana , collab-
orating across its business units , from DHL Express and DHL Global Forwarding ( DGF ), to deliver integrated logistics solutions .
Working in various roles under the company ’ s extensive portfolio , Country Head at DHL DGF and Cluster Head for Ghana , Cote d ’ Ivoire and Senegal , Serigne Ndanck Mbaye , explains how he has brought the company ’ s strategy to life to boost DGF ’ s visibility and bolster financial revenue . “ I started with DHL Express
JULY 2018