41 the Brazil pilot we need six months from pushing the button to get the system in place and functioning smoothly . Departments working with the tool have been properly trained with high quality materials . It ’ s helping us to ensure that there will be no problems getting goods or services into our airports on time .”
Orth explains the biggest challenge faced in driving such a tool across an enterprise comes in laying the groundwork for change , to ensure all processes are up and running with clear roles and responsibilities . “ It ’ s not just that the tool itself will help you , it can help the organisation focus on its development to a more mature position ,” he adds . “ Not having enough people or the right set up is a constant issue . Driving adoption and making sure those out in the field are following processes is key . We need to educate employees that it ’ s no longer just about making a call to place an order . Every station has to define who is entitled to put a purchase
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