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However , in the most recent chapters of the firm ’ s procurement journey , it has shifted towards value-based procurement . This can perhaps be best seen within the healthcare division , notes Laforest : “ We ’ re starting to have more conversations about value-based procurement , whereby the results are based on outcomes . For example , when we purchase insulin pumps for diabetes clients , we ’ ll carefully look at the needs of our clients and ensure we meet their demands rather than automatically opting for the cheapest pump .” SNB
has implemented a range of innovative procurement strategies but it seems , in a lot of cases , you can ’ t underestimate the power of conversation and understanding the product or service . “ We really consider our clients ’ needs and requirements when procuring goods and services for them ,” Laforest notes . “ It ’ s important that we have these in-depth conversations , particularly when it comes to services . If you ’ re buying a service you may have more complex needs and requirements , so this dialogue is critical .”
Procurement has proven to be at the
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