SupplyChain Magazine July 2019 | Page 20

THE WAREHOUSE GROUP
20

“ The owner ’ s mindset epitomises the transformation journey that we ’ re on ”

— Chris Foord , Chief Logistics Officer , The Warehouse Group
value-added activity , and ensures that we are more targeted and effective with our operations ,” says Foord .
This mentality of harnessing technology to benefit teams and drive efficiency is central to TWG ’ s people-led business ethos . “ When you ’ re going through a transformation , you have to drive a cultural shift as well ,” says Foord . “ Our focus throughout has been to get the culture right and thereby enable the transformational outcome . We have been developing a performance culture where we ensure that people have clarity of objectives , are offered regular feedback and coaching , and are exposed to development opportunities to stretch their skills and grow .” TWG ’ s commitment to its people is matched by its commitment to the environment , with a sustainability strategy aimed at reducing the company ’ s impact on the environment and encouraging sustainable behaviour in team members , customers and suppliers . “ Sustainability has become a huge focus for the industry , and we are extremely proud to have recently announced that we are
JULY 2019