MCKINSEY
Andrew Ng : How can AI create value for businesses right now ?
TECHNOLOGY
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Chatbots – Able to mitigate large volumes of customer enquiries in a qualitative manner , AI chatbots can be an invaluable resource for liberating employees from routine or repetitive duties and refocusing them on more client-centric tasks . Furthermore , chatbot automation in operational procurement can be highly effective for streamlining invoice generation and helping buyers secure fast approval and easy payment .
Self-driving vehicles – Although still in the nascent stages of development , self-driving vehicles have the potential to dramatically transform modern supply chains . AI systems fed a constant stream of data in real-time using cutting-edge network technology , such as 5G , will give vehicles the autonomy to make road-based decisions that factor in traffic , weather conditions and terrain challenges .
MCKINSEY
In McKinsey ’ s insight ‘ Supply Chain 4.0 : Opportunities to use your supply chain for differentiation ’, the
Andrew Ng : How can AI create value for businesses right now ?
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JULY 2020