MANHATTAN ASSOCIATES
Alex MacPherson is a Director at Manhattan Associates . Not only does the company offer a range of supply chain solutions , but MacPherson is also an expert in warehouse management systems :
“ Today ’ s warehouses and DCs ( distribution centres ) need to ensure flexibility , scalability and reduced reliance on temporary or unreliable labour pools to meet their operational requirements .”
“ With the use of robotics and automated processes within warehouses and DCs , retailers can process eCommerce orders far more quickly and safely ,
rather than relying purely on manual pickers . By strategically implementing automation and robotics , supply chains can work around the clock without having to delay deliveries , while still staying true to customer expectations .”
“ Within a warehouse , however , it is still necessary to complement automation with human employees to perform certain tasks that robots are simply not yet able to do . Move further along the supply chain to the delivery end and it ’ s a different picture , with last-mile delivery having been transformed in the last five years .”
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