FOREWORD Digital transformation is about people , not tech
More than one third of digital transformations fail because organisations focus on the technology rather than their people .
“ Digital transformations are not technologychange projects . They are peoplechange projects ”
Need an agile and resilient supply chain ? Want to make headway on net-zero targets ? Plan to rethink the procurement function ? Simple . Digital transformation is the answer .
Except that it isn ’ t , because more than one third of such projects fail in terms of adoption , according to David Loseby , the noted procurement advisor who also boasts a doctorate in behavioural science .
In this issue , Loseby goes on to say that he has met countless managers in manufacturing , logistics and procurement that have a first- or second-hand war story to tell of at least one tech project that went belly-up . The problem , he says , is “ mindset failure ” on the part of organisations .
“ Digital transformations are not technology-change projects ,” he explains . “ They are people-change projects . If you don ' t involve the people that are going to be impacted , and suddenly impose it upon them , guess what ? You get lots of rejection .”
This is a clear and stark warning to any exec who thinks digital transformation is some kind of panacea to all manner of corporate ills .
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