LOGISTICS
preferences and last-mile infrastructure availability , including localised inventory availability and sortation centres .
Companies need to understand how such delivery models can address demand . With demand projections remaining high for last-mile delivery , drones and robots will likely play only a small part , but can work well alongside the more-traditional delivery modes .
VF : I believe drones will have a place for certain deliveries – particularly for lightweight , high-value goods . They could play a viable role in quickly delivering small tools or parts that are critical for businesses , for example . However , the idea that drones will be delivering coffees is just a publicity stunt .
Driverless vehicles could also be used for heavy items or routine deliveries , something already being trialled in the industry . They have the potential to have a big impact by allowing operators to become a lot more efficient .
A single person will be able to focus on making the right drop , ensuring stock is sorted correctly , and taking care of customer communication and relations , while the driverless vehicle is there to support their operations .
Are there more sustainable alternatives to last mile ? SB : Companies are considering options to drive sustainable value and impact , including :
• Route optimisation technology to reduce CO2
• Capturing customer delivery preferences , leading to more sustainable deliveries .
• Expansion of delivery modes ( cargo bikes , lockers , localised inventory )
72 July 2022